Security Dispatcher (Armed Response)

Night or day, an armed response control room in Kathu never switches off, and neither does your focus on shift. If you like clear targets and knowing where you stand, this is for you.

The site is in Kathu; early starts mean public transport timing matters, so check your route before applying. There's a probation period of three months before the contract is confirmed.

• Monitor live CCTV feeds and zoom in on suspicious movement
• Report camera faults and offline sites to the technicians
• Track stolen vehicles on the map and guide recovery teams
• Answer alarm signals and phone clients to verify them
• Pull and save video footage for incident investigations
• Keep call-out times and client passwords up to date

• Matric
• Computer literate and quick on a keyboard
• Able to stay focused through 12-hour day and night shifts
• No criminal convictions (vetting is done before you start)
• Good memory for sites, streets and procedures
• Clear speaking voice on radio and phone

• Experience on a CCTV or alarm monitoring platform
• Speaking more than one local language

• Training on the monitoring software
• Indoor, air-conditioned work environment
• Shift allowance for nights

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.