Security Dispatcher (Armed Response) – Experienced

You'll watch the screens and radios at a shopping mall security office in Pinetown, and send help the moment something is wrong. It suits someone who likes knowing exactly what a good day's work looks like.

The site is in Pinetown; early starts mean public transport timing matters, so check your route before applying.

• Keep call-out times and client passwords up to date
• Answer alarm signals and phone clients to verify them
• Dispatch the nearest response vehicle over the radio
• Talk down intruders over on-site speakers when the system allows
• Pull and save video footage for incident investigations
• Monitor live CCTV feeds and zoom in on suspicious movement
• Track stolen vehicles on the map and guide recovery teams

• No criminal convictions (vetting is done before you start)
• Clear speaking voice on radio and phone
• Good memory for sites, streets and procedures
• PSIRA registration, Grade C or higher
• Matric

• Shift allowance for nights
• Training on the monitoring software
• Indoor, air-conditioned work environment
• Path to senior controller or supervisor

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.