Security Dispatcher (Armed Response) – Immediate Start

From a chair in a shopping mall security office in Pretoria East, you guide officers in the field to where they are needed. Expect to be trusted with real work from your first week.

You'll report in Pretoria East. Relocation is not covered for this one. Most weeks are 45 hours, in line with the BCEA.

• Keep call-out times and client passwords up to date
• Monitor live CCTV feeds and zoom in on suspicious movement
• Answer alarm signals and phone clients to verify them
• Talk down intruders over on-site speakers when the system allows
• Dispatch the nearest response vehicle over the radio
• Hand over open incidents clearly at shift change
• Pull and save video footage for incident investigations

• Computer literate and quick on a keyboard
• Clear speaking voice on radio and phone
• Good memory for sites, streets and procedures
• Able to stay focused through 12-hour day and night shifts

• Experience on a CCTV or alarm monitoring platform
• Speaking more than one local language
• Call centre work in the past

• Training on the monitoring software
• Indoor, air-conditioned work environment
• Shift allowance for nights

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Show you can stay alert at night. If you have done night shift before without problems, say so.