Security Dispatcher (Armed Response)

You'll watch the screens and radios at an armed response control room in Richards Bay, and send help the moment something is wrong. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

The site is in Richards Bay; early starts mean public transport timing matters, so check your route before applying.

• Track stolen vehicles on the map and guide recovery teams
• Log every event and action on the monitoring software
• Answer alarm signals and phone clients to verify them
• Talk down intruders over on-site speakers when the system allows
• Report camera faults and offline sites to the technicians
• Hand over open incidents clearly at shift change
• Keep call-out times and client passwords up to date

• Good memory for sites, streets and procedures
• Clear speaking voice on radio and phone
• PSIRA registration, Grade C or higher
• No criminal convictions (vetting is done before you start)

• Experience on a CCTV or alarm monitoring platform
• CCTV operator short course
• Speaking more than one local language

• Shift allowance for nights
• Path to senior controller or supervisor
• Indoor, air-conditioned work environment

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.