Service Advisor (Commercial Vehicles)

If you know cars and like people, this truck and bus dealership in Roodepoort has a front counter spot for you. You'll work with a small crew, so being easy to work with matters as much as skill.

The work is in Roodepoort, Gauteng, so you'll need a reliable way to get there every day. Most weeks are 45 hours, in line with the BCEA.

• Count stock during cycle counts and year-end stocktake
• Submit warranty claims with photos and technician reports
• Look up part numbers in the electronic parts catalogue using the VIN
• Open job cards and explain the work and cost before it starts
• Book in vehicles, walk around with the customer and note existing damage
• Pick, pack and issue parts to technicians against job cards

• Computer literate with a dealer management system or parts software
• Accurate when capturing part numbers and prices
• Matric, plus a motor industry background
• Code 08 licence
• Good working knowledge of car parts and basic vehicle systems

• Company uniform
• Commission on parts sales or workshop turnover
• Monthly CSI bonus for customer ratings
• Paid brand training

• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.
• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.