Service Advisor (Commercial Vehicles) – Permanent

If you know cars and like people, this multi-brand service centre in Sandton has a front counter spot for you. Bring a calm head on busy days and you'll be fine.

The site is in Sandton; early starts mean public transport timing matters, so check your route before applying. Most weeks are 45 hours, in line with the BCEA.

• Order stock and special parts, and follow up on back orders
• Phone customers with extra work found and get approval in writing
• Submit warranty claims with photos and technician reports
• Count stock during cycle counts and year-end stocktake
• Look up part numbers in the electronic parts catalogue using the VIN
• Load bookings in the dealer management system

• Code 08 licence
• Computer literate with a dealer management system or parts software
• Matric, plus a motor industry background
• Accurate when capturing part numbers and prices
• Good working knowledge of car parts and basic vehicle systems

• Parts interpreter or service advisor course through merSETA
• Some mechanical training or a trade background

• Company uniform
• Paid brand training
• Commission on parts sales or workshop turnover
• Monthly CSI bonus for customer ratings

• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.
• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.