Service Desk Consultant (Furniture Store)

If you like people and hate long queues, this department store service desk in Mahikeng suits you. It suits someone who likes knowing exactly what a good day's work looks like.

You'll be based at a department store service desk in Mahikeng. Living nearby, or on a taxi route to it, really helps. Overtime comes up in peak season and is paid.

• Do SIM swaps and RICA registrations with proper ID checks.
• Upsell contract upgrades, accessories or cover when it fits the customer.
• Take payments, balance your till and bank cash at close.
• Greet customers, find out what they need and manage the queue ticket system.
• Update customer details and file signed forms for audit.

• Accurate with cash and paperwork
• You can stay polite with a long queue watching
• Retail hours, including Saturdays, Sundays and month-end
• Retail or customer service experience of at least a year
• Good on a computer and point-of-sale system
• Matric (Grade 12) certificate

• A Customer Service NQF certificate
• Medical scheme or insurance product knowledge

• Product training and certifications paid for
• Staff discount on products
• Monthly sales incentive on upgrades and add-ons
• Fixed roster published two weeks ahead

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Dress as if you already work the counter when you drop off a CV or go for the interview.