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Tour Desk Agent (Waterfront)

How2Apply Talent Network

Krugersdorp, Gauteng

Full-time

Posted 2 hours ago

Full-time Hospitality & Tourism

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Job Description

Running the front desk of a business hotel in Krugersdorp means calm service and a clean shift balance. If you like clear targets and knowing where you stand, this is for you.

You'll report in Krugersdorp. Relocation is not covered for this one.

What your day looks like

Book shuttles, dinner reservations and game drives for guests.
Check guests in and out on Opera or Protel, and scan IDs and passports.
Allocate rooms and pass early check-ins to housekeeping.
Store guest details securely in line with POPIA.
Balance your cash float and card slips before handover.
Manage OTA bookings coming in from online travel channels.
Run the night audit, close the day and print the flash report.

You'll need

You can work rotating shifts, including nights
Matric
A hospitality or tourism diploma, or 1 year at a hotel front desk
Calm with an unhappy guest at 11pm

Helpful, not essential

Opera PMS or Protel certificate
Amadeus or Galileo training for travel roles

What you get

Meals on duty and uniform supplied
Paid system training in the first month
Discounted stays across the group

Applying, step by step

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Have the following on hand (clear photos on your phone are fine at first): your hospitality or tourism diploma and transcript, a recently certified ID copy (within 3 months) plus two contactable references.
Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
If you're shortlisted you'll hear from us within 5 working days, usually by phone.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Krugersdorp.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.