how2apply

Tracking Control Room Agent (Vehicle Recovery)

How2Apply Talent Network

Polokwane, Limpopo

Full-time

Posted 1 day ago

Full-time Security PSIRA Grade C

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Job Description

Sharp eyes and a calm voice are the tools of the trade at an armed response control room in Polokwane. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

Location: Polokwane, Limpopo. Applicants who already live in the area get looked at first.

What your day looks like

Track stolen vehicles on the map and guide recovery teams
Keep call-out times and client passwords up to date
Talk down intruders over on-site speakers when the system allows
Report camera faults and offline sites to the technicians
Log every event and action on the monitoring software
Pull and save video footage for incident investigations

Must-haves

Good memory for sites, streets and procedures
Able to stay focused through 12-hour day and night shifts
Matric
Clear speaking voice on radio and phone

Extra points for

Call centre work in the past
CCTV operator short course

On offer

Training on the monitoring software
Path to senior controller or supervisor
Indoor, air-conditioned work environment

How to apply for this job

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Get these ready, because shortlisted people are asked for them straight away: matric certificate and certified ID, computer course certificate if you have one plus PSIRA card showing your current grade.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 10 working days, usually by phone.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Polokwane.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Tips to get shortlisted

Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
Show you can stay alert at night. If you have done night shift before without problems, say so.