Tracking Control Room Agent (Vehicle Recovery)

Sharp eyes and a calm voice are the tools of the trade at an armed response control room in Vereeniging. You'll work with a small crew, so being easy to work with matters as much as skill.

The site is in Vereeniging; early starts mean public transport timing matters, so check your route before applying.

• Pull and save video footage for incident investigations
• Log every event and action on the monitoring software
• Hand over open incidents clearly at shift change
• Keep call-out times and client passwords up to date
• Dispatch the nearest response vehicle over the radio
• Track stolen vehicles on the map and guide recovery teams

• No criminal convictions (vetting is done before you start)
• Able to stay focused through 12-hour day and night shifts
• PSIRA registration, Grade C or higher
• Computer literate and quick on a keyboard
• Clear speaking voice on radio and phone
• Good memory for sites, streets and procedures

• Path to senior controller or supervisor
• Training on the monitoring software
• Shift allowance for nights

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Show you can stay alert at night. If you have done night shift before without problems, say so.