Travel Consultant (Leisure Bookings)

Running the front desk of a travel agency in Brackenfell means calm service and a clean shift balance. People who do well here are steady, honest and not scared to ask when something is unclear.

Home base is a travel agency on the Brackenfell side of Western Cape.

• Run the night audit, close the day and print the flash report.
• Store guest details securely in line with POPIA.
• Handle complaints at the desk and log them for the duty manager.
• Balance your cash float and card slips before handover.
• Book shuttles, dinner reservations and game drives for guests.

• Clear spoken and written English
• Honest with cash and card payments
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Confident on a computer and quick to learn a property system
• Matric
• You can work rotating shifts, including nights

• Opera PMS or Protel certificate
• Amadeus or Galileo training for travel roles
• Revenue or yield management exposure

• Service charge share at some properties
• Discounted stays across the group
• Meals on duty and uniform supplied

• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.
• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.