Travel Consultant (Leisure Bookings)

Guests at this game lodge in East London meet you first, so the stay starts at your desk. You'll work with a small crew, so being easy to work with matters as much as skill.

You'll be based at a game lodge in East London. Living nearby, or on a taxi route to it, really helps.

• Book shuttles, dinner reservations and game drives for guests.
• Take card pre-authorisations and settle folios at checkout.
• Allocate rooms and pass early check-ins to housekeeping.
• Balance your cash float and card slips before handover.
• Manage OTA bookings coming in from online travel channels.
• Store guest details securely in line with POPIA.
• Answer booking emails and calls, and quote rates from the rate sheet.

• Honest with cash and card payments
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Matric
• Calm with an unhappy guest at 11pm
• Confident on a computer and quick to learn a property system

• Discounted stays across the group
• Service charge share at some properties
• Night-shift allowance
• Meals on duty and uniform supplied

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.