Travel Consultant (Leisure Bookings)

At this game lodge in Ermelo, you'll turn bookings into happy stays. It's a practical job: you'll see what you got done before you go home.

This post is Ermelo-based, with most of your time spent at a game lodge.

• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Book shuttles, dinner reservations and game drives for guests.
• Handle complaints at the desk and log them for the duty manager.
• Manage OTA bookings coming in from online travel channels.
• Run the night audit, close the day and print the flash report.
• Balance your cash float and card slips before handover.

• Confident on a computer and quick to learn a property system
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Matric
• Clear spoken and written English
• Honest with cash and card payments

• A foreign language such as German, French or Portuguese
• Revenue or yield management exposure
• Amadeus or Galileo training for travel roles

• Discounted stays across the group
• Service charge share at some properties
• Paid system training in the first month

• Add a line on shift flexibility: front offices shortlist people who can cover nights.
• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.