Travel Consultant (Leisure Bookings) – Immediate Start

You'll handle check-ins, bookings and questions at a business hotel in Johannesburg CBD. This is a good step for someone who wants proper routine and a manager who notices good work.

This post is Johannesburg CBD-based, with most of your time spent at a business hotel.

• Store guest details securely in line with POPIA.
• Allocate rooms and pass early check-ins to housekeeping.
• Handle complaints at the desk and log them for the duty manager.
• Take card pre-authorisations and settle folios at checkout.
• Run the night audit, close the day and print the flash report.
• Manage OTA bookings coming in from online travel channels.

• Calm with an unhappy guest at 11pm
• Honest with cash and card payments
• You can work rotating shifts, including nights
• Confident on a computer and quick to learn a property system
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Clear spoken and written English

• Revenue or yield management exposure
• Opera PMS or Protel certificate
• A foreign language such as German, French or Portuguese

• Discounted stays across the group
• Paid system training in the first month
• Service charge share at some properties
• Meals on duty and uniform supplied

• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.
• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.