Travel Consultant (Leisure Bookings)

At this beach resort in Umlazi, you'll turn bookings into happy stays. Good for someone who wants to build a solid track record they can put on their CV.

This post is Umlazi-based, with most of your time spent at a beach resort.

• Allocate rooms and pass early check-ins to housekeeping.
• Handle complaints at the desk and log them for the duty manager.
• Manage OTA bookings coming in from online travel channels.
• Balance your cash float and card slips before handover.
• Store guest details securely in line with POPIA.

• Confident on a computer and quick to learn a property system
• Matric
• Calm with an unhappy guest at 11pm
• Clear spoken and written English
• You can work rotating shifts, including nights
• Honest with cash and card payments

• Amadeus or Galileo training for travel roles
• A foreign language such as German, French or Portuguese

• Discounted stays across the group
• Night-shift allowance
• Meals on duty and uniform supplied

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.