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Workshop Controller (Service Department)

How2Apply Talent Network

Johannesburg CBD, Gauteng

Full-time

Posted 25 min ago

Full-time Automotive Code 08

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Job Description

If you know cars and like people, this motorcycle dealership in Johannesburg CBD has a front counter spot for you. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

Location: Johannesburg CBD, Gauteng. Applicants who already live in the area get looked at first.

The work, day to day

Invoice completed jobs and explain the invoice at collection
Look up part numbers in the electronic parts catalogue using the VIN
Count stock during cycle counts and year-end stocktake
Order stock and special parts, and follow up on back orders
Submit warranty claims with photos and technician reports
Book in vehicles, walk around with the customer and note existing damage
Load bookings in the dealer management system

What you need

Accurate when capturing part numbers and prices
Code 08 licence
Computer literate with a dealer management system or parts software
Calm and polite with customers, even when they are upset

Nice if you have

Some mechanical training or a trade background
Experience in a customer satisfaction survey-driven dealership
Parts interpreter or service advisor course through merSETA

What you get

Monthly CSI bonus for customer ratings
Commission on parts sales or workshop turnover
Paid brand training
Company uniform

How to apply for this job

Make sure the role, the hours and working in Johannesburg CBD really suit you before you apply.
Get these ready, because shortlisted people are asked for them straight away: matric certificate plus references from dealerships or parts shops.
Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
Keep your phone on. Shortlisted applicants are contacted by call, SMS or WhatsApp within 6 working days.

How2Apply recruits for this position on behalf of hiring employers around Johannesburg CBD; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

Mention which dealer management system or parts catalogue you have used. It cuts down your training time.
If your customer satisfaction scores were good, give the score. It is the number dealers watch most.