Workshop Controller (Service Department) – Immediate Start

The workshop runs on good bookings and the right parts. This truck and bus dealership in Pinetown needs you on that side. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

This post is Pinetown-based, with most of your time spent at a truck and bus dealership. Most weeks are 45 hours, in line with the BCEA.

• Open job cards and explain the work and cost before it starts
• Invoice completed jobs and explain the invoice at collection
• Book in vehicles, walk around with the customer and note existing damage
• Load bookings in the dealer management system
• Count stock during cycle counts and year-end stocktake

• Calm and polite with customers, even when they are upset
• Matric, plus a motor industry background
• At least 2 years as a service advisor, parts interpreter or in a similar counter role
• Good working knowledge of car parts and basic vehicle systems
• Code 08 licence

• Company uniform
• Commission on parts sales or workshop turnover
• Monthly CSI bonus for customer ratings

• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.
• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.