Alarm Monitoring Controller (Night Shift)

You'll watch the screens and radios at a remote video monitoring centre in Paarl, and send help the moment something is wrong. It's a practical job: you'll see what you got done before you go home.

You'll be based at a remote video monitoring centre in Paarl. Living nearby, or on a taxi route to it, really helps.

• Hand over open incidents clearly at shift change
• Pull and save video footage for incident investigations
• Keep call-out times and client passwords up to date
• Talk down intruders over on-site speakers when the system allows
• Dispatch the nearest response vehicle over the radio
• Monitor live CCTV feeds and zoom in on suspicious movement

• Able to stay focused through 12-hour day and night shifts
• Matric
• Clear speaking voice on radio and phone
• No criminal convictions (vetting is done before you start)
• PSIRA registration, Grade C or higher

• CCTV operator short course
• Speaking more than one local language

• Path to senior controller or supervisor
• Shift allowance for nights
• Training on the monitoring software

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.