Alarm Monitoring Controller (Night Shift)

Night or day, a remote video monitoring centre in Potchefstroom never switches off, and neither does your focus on shift. Bring a calm head on busy days and you'll be fine.

You'll report in Potchefstroom. Relocation is not covered for this one.

• Keep call-out times and client passwords up to date
• Dispatch the nearest response vehicle over the radio
• Answer alarm signals and phone clients to verify them
• Pull and save video footage for incident investigations
• Report camera faults and offline sites to the technicians
• Talk down intruders over on-site speakers when the system allows
• Track stolen vehicles on the map and guide recovery teams

• Matric
• Good memory for sites, streets and procedures
• No criminal convictions (vetting is done before you start)
• PSIRA registration, Grade C or higher
• Able to stay focused through 12-hour day and night shifts
• Clear speaking voice on radio and phone

• Speaking more than one local language
• Experience on a CCTV or alarm monitoring platform

• Indoor, air-conditioned work environment
• Shift allowance for nights
• Path to senior controller or supervisor
• Training on the monitoring software

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.