Alarm Monitoring Controller (Night Shift)

Sharp eyes and a calm voice are the tools of the trade at a remote video monitoring centre in Tzaneen. This role rewards consistency more than flash.

The work is in Tzaneen, Limpopo, so you'll need a reliable way to get there every day.

• Talk down intruders over on-site speakers when the system allows
• Hand over open incidents clearly at shift change
• Keep call-out times and client passwords up to date
• Answer alarm signals and phone clients to verify them
• Dispatch the nearest response vehicle over the radio
• Pull and save video footage for incident investigations

• Matric
• Computer literate and quick on a keyboard
• Able to stay focused through 12-hour day and night shifts
• Clear speaking voice on radio and phone

• Call centre work in the past
• CCTV operator short course

• Path to senior controller or supervisor
• Training on the monitoring software
• Shift allowance for nights
• Indoor, air-conditioned work environment

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.