Alarm Monitoring Controller (Night Shift) – Entry Level

Sharp eyes and a calm voice are the tools of the trade at a vehicle tracking control centre in Upington. Bring a calm head on busy days and you'll be fine.

You'll report in Upington. Relocation is not covered for this one. You'll start with a short induction before working on your own.

• Answer alarm signals and phone clients to verify them
• Log every event and action on the monitoring software
• Keep call-out times and client passwords up to date
• Hand over open incidents clearly at shift change
• Pull and save video footage for incident investigations

• Computer literate and quick on a keyboard
• Able to stay focused through 12-hour day and night shifts
• No criminal convictions (vetting is done before you start)
• Good memory for sites, streets and procedures

• Indoor, air-conditioned work environment
• Shift allowance for nights
• Training on the monitoring software

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.