how2apply

Arrears Negotiator (Vehicle Finance)

How2Apply Talent Network

Alberton, Gauteng

Full-time

Posted 1 day ago

Full-time Customer Service & Call Centre

R9 500 – R13 250/month

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Job Description

This microlender call centre in Alberton needs a calm negotiator who can hear "no" without giving up. Bring a calm head on busy days and you'll be fine.

The work is in Alberton, Gauteng, so you'll need a reliable way to get there every day.

What your day looks like

Track broken promises-to-pay and follow up within 48 hours.
Update debtor contact details from tracing searches.
Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
Keep calls within the National Credit Act and the Debt Collectors Act rules.
Record reasons for non-payment so the credit team can adjust policy.
Hand accounts over for legal action once internal steps are exhausted.
Negotiate payment arrangements and set up DebiCheck mandates.

What you need

Target-driven and comfortable with commission
Clear credit and criminal record
Good with numbers, dates and payment calculations
Registered, or willing to register, with the Council for Debt Collectors

What you get

Council for Debt Collectors registration paid for you
Uncapped monthly commission on collected rands
Monthly incentives for the top three collectors

How to apply

Make sure the role, the hours and working in Alberton really suit you before you apply.
Have the following on hand (clear photos on your phone are fine at first): your matric results, certified, your Council for Debt Collectors registration, if you have one plus certified copy of your SA ID or work permit.
Send your details with the form below. Add one or two lines about similar work you've done.
If you're shortlisted you'll hear from us within 7 working days, usually by phone.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Alberton.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Tips to get shortlisted

Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.