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Arrears Negotiator (Vehicle Finance) – Experienced

How2Apply Talent Network

Khayelitsha, Western Cape

Contract

Posted 2 hours ago

Contract Customer Service & Call Centre

R7 500 – R10 500/month

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Job Description

Hit your collection targets at this municipal accounts office in Khayelitsha and your commission shows it. Bring a calm head on busy days and you'll be fine.

You'll report in Khayelitsha. Relocation is not covered for this one.

What you'll actually do

Record reasons for non-payment so the credit team can adjust policy.
Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
Keep calls within the National Credit Act and the Debt Collectors Act rules.
Hand accounts over for legal action once internal steps are exhausted.
Update debtor contact details from tracing searches.

You'll need

Clear credit and criminal record
Target-driven and comfortable with commission
Matric
You keep your tone respectful even when the debtor is not

Nice if you have

Knowledge of the NCA and prescription rules
Experience on a collections system such as Debtmaster or a dialler platform
A second South African language

What you get

Monthly incentives for the top three collectors
Council for Debt Collectors registration paid for you
Uncapped monthly commission on collected rands
Structured weekday hours with only occasional Saturdays

How to apply

Make sure the role, the hours and working in Khayelitsha really suit you before you apply.
Get these ready, because shortlisted people are asked for them straight away: last three payslips showing commission earned, your matric results, certified plus certified copy of your SA ID or work permit.
Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
If you're shortlisted you'll hear from us within 7 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Khayelitsha; applications go into our talent pool and shortlisted candidates are introduced directly.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Tips to get shortlisted

Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.
Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").