Back Office Clerk (Insurance Policies) – Experienced

This document scanning bureau in Cape Town CBD needs quick fingers and sharp eyes on every form. If you like clear targets and knowing where you stand, this is for you.

Location: Cape Town CBD, Western Cape. Applicants who already live in the area get looked at first.

• Check every captured record against the source document for errors.
• Pull and file physical records in date or account-number order.
• Shred and dispose of documents under the retention policy.
• Update client records when addresses or banking details change.
• Capture claim forms, invoices or delivery notes onto the system.
• Match proofs of delivery to invoices and flag shortages.
• Hit daily volume targets with an accuracy score above 98%.

• Six months of admin or capturing work, or a completed learnership
• Careful with personal information and confidentiality
• A matric pass, any subjects
• Basic Excel: sorting, filtering and simple formulas
• Typing speed of at least 35 wpm with good accuracy
• You can concentrate on repetitive work for a full day

• Experience with a document management system
• A Business Administration NQF Level 3 or 4 certificate
• SAP, Sage or Pastel experience

• Contracts that often turn permanent for strong performers
• Training on the company system from day one
• Office hours with overtime paid at the BCEA rate

• Unemployed graduates and learnership completers get shortlisted often, so add any YES or SETA learnership you finished.
• Put your typing speed and the systems you have used in the first lines of your CV.