CCTV Monitoring Officer (Night Roster) – Permanent

You'll watch the screens and radios at an armed response control room in Cape Town CBD, and send help the moment something is wrong. It's the kind of job where doing the basics well every day gets you noticed.

Location: Cape Town CBD, Western Cape. Applicants who already live in the area get looked at first.

• Dispatch the nearest response vehicle over the radio
• Hand over open incidents clearly at shift change
• Talk down intruders over on-site speakers when the system allows
• Keep call-out times and client passwords up to date
• Report camera faults and offline sites to the technicians
• Track stolen vehicles on the map and guide recovery teams

• Able to stay focused through 12-hour day and night shifts
• No criminal convictions (vetting is done before you start)
• Clear speaking voice on radio and phone
• Good memory for sites, streets and procedures
• Matric

• Call centre work in the past
• Experience on a CCTV or alarm monitoring platform

• Shift allowance for nights
• Training on the monitoring software
• Path to senior controller or supervisor

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Show you can stay alert at night. If you have done night shift before without problems, say so.