CCTV Monitoring Officer (Night Roster) – Experienced

From a chair in a remote video monitoring centre in Pinetown, you guide officers in the field to where they are needed. Expect to be trusted with real work from your first week.

The site is in Pinetown; early starts mean public transport timing matters, so check your route before applying. Shifts rotate, so you'll need to be flexible about days and nights.

• Hand over open incidents clearly at shift change
• Talk down intruders over on-site speakers when the system allows
• Report camera faults and offline sites to the technicians
• Answer alarm signals and phone clients to verify them
• Monitor live CCTV feeds and zoom in on suspicious movement
• Dispatch the nearest response vehicle over the radio

• Computer literate and quick on a keyboard
• PSIRA registration, Grade C or higher
• No criminal convictions (vetting is done before you start)
• Able to stay focused through 12-hour day and night shifts
• Good memory for sites, streets and procedures

• Call centre work in the past
• Experience on a CCTV or alarm monitoring platform
• CCTV operator short course

• Training on the monitoring software
• Shift allowance for nights
• Indoor, air-conditioned work environment

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Show you can stay alert at night. If you have done night shift before without problems, say so.