Client Service Officer (Municipal Pay Point) – Fixed-Term

If you like people and hate long queues, this private clinic front desk in Pietermaritzburg suits you. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

This post is Pietermaritzburg-based, with most of your time spent at a private clinic front desk. Shifts rotate, so you'll need to be flexible about days and nights.

• Log complaints and pass them to the store or branch manager.
• Do SIM swaps and RICA registrations with proper ID checks.
• Call customers when repairs or orders are ready to collect.
• Take payments, balance your till and bank cash at close.
• Book repairs and warranty claims and give customers a reference number.
• Greet customers, find out what they need and manage the queue ticket system.
• Upsell contract upgrades, accessories or cover when it fits the customer.

• Accurate with cash and paperwork
• Presentable and approachable with all kinds of customers
• Matric (Grade 12) certificate
• Retail hours, including Saturdays, Sundays and month-end
• You can stay polite with a long queue watching

• Product training and certifications paid for
• Staff discount on products
• Fixed roster published two weeks ahead
• Monthly sales incentive on upgrades and add-ons

• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.
• Dress as if you already work the counter when you drop off a CV or go for the interview.