Client Service Officer (Municipal Pay Point)

You'll help walk-in customers at a furniture retail branch in Roodepoort, face to face, all day. Good for someone who wants to build a solid track record they can put on their CV.

The site is in Roodepoort; early starts mean public transport timing matters, so check your route before applying.

• Do SIM swaps and RICA registrations with proper ID checks.
• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Book repairs and warranty claims and give customers a reference number.
• Greet customers, find out what they need and manage the queue ticket system.
• Update customer details and file signed forms for audit.

• Accurate with cash and paperwork
• You can stay polite with a long queue watching
• Retail hours, including Saturdays, Sundays and month-end
• Good on a computer and point-of-sale system
• Retail or customer service experience of at least a year
• Presentable and approachable with all kinds of customers

• Speaking the main local language of your area
• Medical scheme or insurance product knowledge

• Monthly sales incentive on upgrades and add-ons
• Staff discount on products
• Fixed roster published two weeks ahead

• Dress as if you already work the counter when you drop off a CV or go for the interview.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.