Client Service Officer (Municipal Pay Point)

If you like people and hate long queues, this mall cellular store in Rustenburg suits you. It's a practical job: you'll see what you got done before you go home.

You'll report in Rustenburg. Relocation is not covered for this one. Start is planned for the beginning of next month.

• Update customer details and file signed forms for audit.
• Take payments, balance your till and bank cash at close.
• Upsell contract upgrades, accessories or cover when it fits the customer.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Book repairs and warranty claims and give customers a reference number.
• Log complaints and pass them to the store or branch manager.

• Good on a computer and point-of-sale system
• Matric (Grade 12) certificate
• Retail or customer service experience of at least a year
• Retail hours, including Saturdays, Sundays and month-end

• Speaking the main local language of your area
• RICA and cellular product knowledge

• Monthly sales incentive on upgrades and add-ons
• Staff discount on products
• Fixed roster published two weeks ahead
• Product training and certifications paid for

• Dress as if you already work the counter when you drop off a CV or go for the interview.
• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.