Client Service Officer (Municipal Pay Point)

You'll help walk-in customers at an insurance branch in Tzaneen, face to face, all day. Bring a calm head on busy days and you'll be fine.

The site is in Tzaneen; early starts mean public transport timing matters, so check your route before applying.

• Track parcels, reissue waybills and arrange redelivery at the counter.
• Do SIM swaps and RICA registrations with proper ID checks.
• Greet customers, find out what they need and manage the queue ticket system.
• Call customers when repairs or orders are ready to collect.
• Take payments, balance your till and bank cash at close.
• Log complaints and pass them to the store or branch manager.

• Accurate with cash and paperwork
• Presentable and approachable with all kinds of customers
• Good on a computer and point-of-sale system
• Retail hours, including Saturdays, Sundays and month-end
• You can stay polite with a long queue watching

• A Customer Service NQF certificate
• Speaking the main local language of your area

• Monthly sales incentive on upgrades and add-ons
• Product training and certifications paid for
• Fixed roster published two weeks ahead

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.