Client Service Officer (Municipal Pay Point)

If you like people and hate long queues, this private clinic front desk in Umhlanga suits you. Expect to be trusted with real work from your first week.

Home base is a private clinic front desk on the Umhlanga side of KwaZulu-Natal.

• Log complaints and pass them to the store or branch manager.
• Update customer details and file signed forms for audit.
• Greet customers, find out what they need and manage the queue ticket system.
• Call customers when repairs or orders are ready to collect.
• Track parcels, reissue waybills and arrange redelivery at the counter.

• Retail hours, including Saturdays, Sundays and month-end
• Good on a computer and point-of-sale system
• Matric (Grade 12) certificate
• Accurate with cash and paperwork

• A Customer Service NQF certificate
• Speaking the main local language of your area

• Staff discount on products
• Fixed roster published two weeks ahead
• Monthly sales incentive on upgrades and add-ons

• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.
• Dress as if you already work the counter when you drop off a CV or go for the interview.