Collections Agent (Early Arrears)

Hit your collection targets at this debt collection agency in Tzaneen and your commission shows it. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

The site is in Tzaneen; early starts mean public transport timing matters, so check your route before applying.

• Record reasons for non-payment so the credit team can adjust policy.
• Report daily on rands collected, contacts made and arrangements set.
• Update debtor contact details from tracing searches.
• Send written arrangements by SMS or email straight after each call.
• Dial through your arrears book on the auto-dialler and confirm the debtor's identity.

• Good with numbers, dates and payment calculations
• You keep your tone respectful even when the debtor is not
• At least 6 months in collections, sales or a call centre
• Clear credit and criminal record
• Registered, or willing to register, with the Council for Debt Collectors

• A second South African language
• Knowledge of the NCA and prescription rules
• Legal collections or attorney-firm background

• Uncapped monthly commission on collected rands
• Council for Debt Collectors registration paid for you
• Structured weekday hours with only occasional Saturdays

• Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.
• If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.