Collections Agent (Student Accounts)

How2Apply Talent Network
Atlantis, Western Cape
Contract
Posted 4 hours ago
Contract Customer Service & Call Centre
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Job Description

Collections at a retail credit centre in Atlantis is about firm, fair conversations and steady numbers. It's the kind of job where doing the basics well every day gets you noticed.

Home base is a retail credit centre on the Atlantis side of Western Cape. Overtime comes up in peak season and is paid.

What you'll actually do

  • Negotiate payment arrangements and set up DebiCheck mandates.
  • Send written arrangements by SMS or email straight after each call.
  • Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
  • Report daily on rands collected, contacts made and arrangements set.
  • Track broken promises-to-pay and follow up within 48 hours.
  • Update debtor contact details from tracing searches.
  • Hand accounts over for legal action once internal steps are exhausted.

Must-haves

  • Target-driven and comfortable with commission
  • Matric
  • Clear credit and criminal record
  • Good with numbers, dates and payment calculations

Nice if you have

  • Legal collections or attorney-firm background
  • A second South African language

What's in it for you

  • Structured weekday hours with only occasional Saturdays
  • Monthly incentives for the top three collectors
  • Council for Debt Collectors registration paid for you
  • Uncapped monthly commission on collected rands

Applying, step by step

  1. Make sure the role, the hours and working in Atlantis really suit you before you apply.
  2. Have the following on hand (clear photos on your phone are fine at first): last three payslips showing commission earned plus certified copy of your SA ID or work permit.
  3. Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
  4. If you're shortlisted you'll hear from us within 6 working days, usually by phone.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Atlantis.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Tips to get shortlisted

  • Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.
  • If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.

Interested in this role?

Apply in 2 minutes. No CV upload needed yet.

Applying is free. How2Apply will never ask you for money.

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Job details
SalaryDiscussed at interview
Job TypeContract
LocationAtlantis, Western Cape
CategoryCustomer Service & Call Centre
Experience3+ years
Posted29 September 2026
Closing Date31 October 2026
How2Apply Talent Network
Recruiting for employers in Atlantis

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