Collections Agent (Student Accounts) – Immediate Start

Hit your collection targets at this retail credit centre in Khayelitsha and your commission shows it. You don't need to be the loudest person in the room, just the one others can count on.

Location: Khayelitsha, Western Cape. Applicants who already live in the area get looked at first. There's a probation period of three months before the contract is confirmed.

• Negotiate payment arrangements and set up DebiCheck mandates.
• Record reasons for non-payment so the credit team can adjust policy.
• Keep calls within the National Credit Act and the Debt Collectors Act rules.
• Track broken promises-to-pay and follow up within 48 hours.
• Update debtor contact details from tracing searches.
• Answer disputes about balances, interest and fees with a printed statement.
• Dial through your arrears book on the auto-dialler and confirm the debtor's identity.

• Good with numbers, dates and payment calculations
• Target-driven and comfortable with commission
• You keep your tone respectful even when the debtor is not
• Registered, or willing to register, with the Council for Debt Collectors
• Clear credit and criminal record
• Matric

• Knowledge of the NCA and prescription rules
• A second South African language
• Legal collections or attorney-firm background

• Council for Debt Collectors registration paid for you
• Monthly incentives for the top three collectors
• Uncapped monthly commission on collected rands
• Structured weekday hours with only occasional Saturdays

• Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
• If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.