Customer Service Clerk (Courier Depot) – Experienced

If you like people and hate long queues, this department store service desk in Centurion suits you. It's a practical job: you'll see what you got done before you go home.

Location: Centurion, Gauteng. Applicants who already live in the area get looked at first.

• Update customer details and file signed forms for audit.
• Upsell contract upgrades, accessories or cover when it fits the customer.
• Take payments, balance your till and bank cash at close.
• Book repairs and warranty claims and give customers a reference number.
• Log complaints and pass them to the store or branch manager.
• Track parcels, reissue waybills and arrange redelivery at the counter.

• Matric (Grade 12) certificate
• Retail hours, including Saturdays, Sundays and month-end
• You can stay polite with a long queue watching
• Accurate with cash and paperwork
• Good on a computer and point-of-sale system

• Speaking the main local language of your area
• Medical scheme or insurance product knowledge

• Product training and certifications paid for
• Staff discount on products
• Monthly sales incentive on upgrades and add-ons

• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.
• Dress as if you already work the counter when you drop off a CV or go for the interview.