Customer Service Clerk (Courier Depot)

This private clinic front desk in Sasolburg needs someone friendly who can fix account problems while the queue moves. It's the kind of job where doing the basics well every day gets you noticed.

You'll report in Sasolburg. Relocation is not covered for this one. There's a probation period of three months before the contract is confirmed.

• Book repairs and warranty claims and give customers a reference number.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Upsell contract upgrades, accessories or cover when it fits the customer.
• Call customers when repairs or orders are ready to collect.
• Greet customers, find out what they need and manage the queue ticket system.
• Do SIM swaps and RICA registrations with proper ID checks.

• Accurate with cash and paperwork
• Matric (Grade 12) certificate
• Retail or customer service experience of at least a year
• Good on a computer and point-of-sale system
• You can stay polite with a long queue watching
• Retail hours, including Saturdays, Sundays and month-end

• Speaking the main local language of your area
• Medical scheme or insurance product knowledge

• Fixed roster published two weeks ahead
• Monthly sales incentive on upgrades and add-ons
• Product training and certifications paid for

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.