Client Service Officer (Municipal Pay Point)

If you like people and hate long queues, this private clinic front desk in Welkom suits you. You don't need to be the loudest person in the room, just the one others can count on.

This post is in Welkom (Free State). Please only apply if you can travel there daily.

• Greet customers, find out what they need and manage the queue ticket system.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Take payments, balance your till and bank cash at close.
• Upsell contract upgrades, accessories or cover when it fits the customer.
• Call customers when repairs or orders are ready to collect.
• Update customer details and file signed forms for audit.
• Do SIM swaps and RICA registrations with proper ID checks.

• Accurate with cash and paperwork
• Good on a computer and point-of-sale system
• Retail hours, including Saturdays, Sundays and month-end
• You can stay polite with a long queue watching
• Retail or customer service experience of at least a year
• Matric (Grade 12) certificate

• Staff discount on products
• Fixed roster published two weeks ahead
• Monthly sales incentive on upgrades and add-ons
• Product training and certifications paid for

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.