how2apply

Customer Service Clerk (Courier Depot)

How2Apply Talent Network

Vereeniging, Gauteng

Full-time

Posted 3 hours ago

Full-time Customer Service & Call Centre

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Job Description

This mall cellular store in Vereeniging needs someone friendly who can fix account problems while the queue moves. It suits someone who likes knowing exactly what a good day's work looks like.

Location: Vereeniging, Gauteng. Applicants who already live in the area get looked at first. You'll start with a short induction before working on your own.

What you'll actually do

Track parcels, reissue waybills and arrange redelivery at the counter.
Log complaints and pass them to the store or branch manager.
Call customers when repairs or orders are ready to collect.
Take payments, balance your till and bank cash at close.
Process returns, exchanges and credit notes under the Consumer Protection Act.

You'll need

Good on a computer and point-of-sale system
Retail or customer service experience of at least a year
Presentable and approachable with all kinds of customers
Accurate with cash and paperwork
You can stay polite with a long queue watching

Nice if you have

Medical scheme or insurance product knowledge
A Customer Service NQF certificate
Speaking the main local language of your area

What's in it for you

Staff discount on products
Monthly sales incentive on upgrades and add-ons
Product training and certifications paid for
Fixed roster published two weeks ahead

How to apply

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Get these ready, because shortlisted people are asked for them straight away: a CV with a recent reference from a retail or service job plus certified copy of your Grade 12 certificate.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 7 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Vereeniging; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.