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Debt Collector (Legal Book)

How2Apply Talent Network

Thohoyandou, Limpopo

Full-time

Posted 1 day ago

Full-time Customer Service & Call Centre

R6 500 – R10 250/month

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Job Description

Collections at a retail credit centre in Thohoyandou is about firm, fair conversations and steady numbers. It suits someone who likes knowing exactly what a good day's work looks like.

You'll report in Thohoyandou. Relocation is not covered for this one. Overtime comes up in peak season and is paid.

What your day looks like

Update debtor contact details from tracing searches.
Report daily on rands collected, contacts made and arrangements set.
Record reasons for non-payment so the credit team can adjust policy.
Keep calls within the National Credit Act and the Debt Collectors Act rules.
Hand accounts over for legal action once internal steps are exhausted.
Dial through your arrears book on the auto-dialler and confirm the debtor's identity.

What you need

At least 6 months in collections, sales or a call centre
Target-driven and comfortable with commission
You keep your tone respectful even when the debtor is not
Matric
Good with numbers, dates and payment calculations
Registered, or willing to register, with the Council for Debt Collectors

Nice if you have

A second South African language
Experience on a collections system such as Debtmaster or a dialler platform
Legal collections or attorney-firm background

What's in it for you

Council for Debt Collectors registration paid for you
Uncapped monthly commission on collected rands
Structured weekday hours with only occasional Saturdays
Monthly incentives for the top three collectors

Applying, step by step

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Get these ready, because shortlisted people are asked for them straight away: certified copy of your SA ID or work permit, last three payslips showing commission earned plus your matric results, certified.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 6 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Thohoyandou; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.
Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.