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Debt Collector (Legal Book)

How2Apply Talent Network

Worcester, Western Cape

Full-time

Posted 3 days ago

Full-time Customer Service & Call Centre

R8 000 – R11 500/month

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Job Description

You'll phone customers who have fallen behind and agree payment plans they can actually keep. This is a good step for someone who wants proper routine and a manager who notices good work.

You'll report in Worcester. Relocation is not covered for this one.

What your day looks like

Keep calls within the National Credit Act and the Debt Collectors Act rules.
Send written arrangements by SMS or email straight after each call.
Track broken promises-to-pay and follow up within 48 hours.
Negotiate payment arrangements and set up DebiCheck mandates.
Update debtor contact details from tracing searches.
Hand accounts over for legal action once internal steps are exhausted.
Answer disputes about balances, interest and fees with a printed statement.

What you need

Clear credit and criminal record
Registered, or willing to register, with the Council for Debt Collectors
At least 6 months in collections, sales or a call centre
Matric
You keep your tone respectful even when the debtor is not
Good with numbers, dates and payment calculations

Nice if you have

Legal collections or attorney-firm background
Experience on a collections system such as Debtmaster or a dialler platform

On offer

Structured weekday hours with only occasional Saturdays
Council for Debt Collectors registration paid for you
Monthly incentives for the top three collectors
Uncapped monthly commission on collected rands

How to apply for this job

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Keep copies of these ready to send: certified copy of your SA ID or work permit plus last three payslips showing commission earned.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 9 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Worcester; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.