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Debt Collector (Legal Book)

How2Apply Talent Network

Worcester, Western Cape

Full-time

Posted 2 hours ago

Full-time Customer Service & Call Centre

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Job Description

You'll phone customers who have fallen behind and agree payment plans they can actually keep. It's a practical job: you'll see what you got done before you go home.

The work is in Worcester, Western Cape, so you'll need a reliable way to get there every day. The first two weeks are spent shadowing someone experienced.

The work, day to day

Hand accounts over for legal action once internal steps are exhausted.
Report daily on rands collected, contacts made and arrangements set.
Send written arrangements by SMS or email straight after each call.
Negotiate payment arrangements and set up DebiCheck mandates.
Update debtor contact details from tracing searches.

Must-haves

You keep your tone respectful even when the debtor is not
At least 6 months in collections, sales or a call centre
Target-driven and comfortable with commission
Clear credit and criminal record
Matric
Registered, or willing to register, with the Council for Debt Collectors

Nice if you have

A second South African language
Experience on a collections system such as Debtmaster or a dialler platform
Knowledge of the NCA and prescription rules

On offer

Council for Debt Collectors registration paid for you
Uncapped monthly commission on collected rands
Structured weekday hours with only occasional Saturdays
Monthly incentives for the top three collectors

Applying, step by step

Make sure the role, the hours and working in Worcester really suit you before you apply.
Keep copies of these ready to send: last three payslips showing commission earned, certified copy of your SA ID or work permit plus your Council for Debt Collectors registration, if you have one.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 7 working days, usually by phone.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Worcester.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Before you hit apply

If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.
Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").