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Desktop Support Technician (Second Line) – Immediate Start

How2Apply Talent Network

Kempton Park, Gauteng

Full-time

Posted 1 hour ago

Full-time IT & Software

R18 000 – R26 250/month

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Job Description

Tickets come in all day at this hospital group in Kempton Park, and you close them. It's the kind of job where doing the basics well every day gets you noticed.

This post is in Kempton Park (Gauteng). Please only apply if you can travel there daily. Most weeks are 45 hours, in line with the BCEA.

What you'll actually do

Keep the asset register up to date when equipment moves
Log, prioritise and update tickets on the service desk system
Install and configure printers, scanners and docking stations
Escalate network and server faults to second or third line with good notes
Reset passwords and unlock accounts in Active Directory and Entra ID
Visit branches or sites to fix issues that need hands on the machine

You'll need

Working knowledge of Windows 10 and 11 and Microsoft 365
At least 1 year of help desk or desktop support (not needed for intern posts)
Patient and friendly with non-technical users
Matric plus an IT qualification, such as CompTIA A+ or an IT diploma

Extra points for

Experience supporting point-of-sale or medical devices
ITIL Foundation
Experience with Intune or SCCM for device management

What you get

Travel allowance for field technicians
Paid certification exams after probation
Standby pay for after-hours cover

How to apply

Make sure the role, the hours and working in Kempton Park really suit you before you apply.
Keep copies of these ready to send: IT certificates, including A+ or N+ if you have them plus copy of your driver's licence for field posts.
Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
Keep your phone on. Shortlisted applicants are contacted by call, SMS or WhatsApp within 10 working days.

How2Apply recruits for this position on behalf of hiring employers around Kempton Park; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

Describe the size of the environment you supported, such as "400 users across 6 branches".
Be ready for a practical test on a real laptop or a phone troubleshooting role-play.