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Desktop Support Technician (Second Line)

How2Apply Talent Network

Polokwane, Limpopo

Internship

Posted 1 day ago

Internship IT & Software

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Job Description

A corporate head office in Polokwane needs a calm tech who can help frustrated users get back to work. You'll work with a small crew, so being easy to work with matters as much as skill.

You'll report in Polokwane. Relocation is not covered for this one.

What you'll actually do

Install and configure printers, scanners and docking stations
Visit branches or sites to fix issues that need hands on the machine
Image, set up and hand over new laptops and desktops
Connect users remotely with a remote support tool to fix issues
Write short how-to guides for common user problems

What you need

Patient and friendly with non-technical users
Code B driver's licence and own car for field posts
Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
At least 1 year of help desk or desktop support (not needed for intern posts)
Working knowledge of Windows 10 and 11 and Microsoft 365

Extra points for

Experience supporting point-of-sale or medical devices
CompTIA Network+ or Microsoft MD-102 certification
Experience with Intune or SCCM for device management

What's in it for you

Travel allowance for field technicians
Company laptop and cellphone
Standby pay for after-hours cover

How to apply

Make sure the role, the hours and working in Polokwane really suit you before you apply.
Get these ready, because shortlisted people are asked for them straight away: copy of your driver's licence for field posts plus certified matric certificate and ID copy.
Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
Keep your phone on. Shortlisted applicants are contacted by call, SMS or WhatsApp within 9 working days.

How2Apply recruits for this position on behalf of hiring employers around Polokwane; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

List your certifications right under your name; A+ and ITIL are common keyword filters.
Describe the size of the environment you supported, such as "400 users across 6 branches".