Dispatch Controller (Distribution Depot)

Behind every truck on the road is a controller; at a bus and coach operator in Paarl, that could be you. Expect to be trusted with real work from your first week.

Home base is a bus and coach operator on the Paarl side of Western Cape.

• Keep a register of PrDP and licence expiry dates for all drivers
• Book vehicle services, licence renewals and roadworthy tests
• Plan daily loads to use full truck capacity
• Update customers on delivery times and delays
• Arrange breakdown recovery and replacement vehicles
• Compile daily reports on trips completed and late deliveries

• Able to work shifts in a 24-hour control office
• Calm and decisive when things go wrong
• Clear on the phone with drivers and customers
• At least 2 years in transport or logistics
• Knowledge of South African road freight regulations
• Matric

• Previous truck driving experience
• Transport management system (TMS) experience

• Office-based work with a steady roster
• Cellphone allowance for standby shifts
• Training on the fleet and tracking systems

• If you drove trucks before, say so. Controllers who know the road earn quick respect from drivers.
• Give the fleet size and route types you handled, for example "40 trucks, long-haul and local". Hiring managers want scale.