how2apply

End-User Computing Technician

How2Apply Talent Network

Mbombela, Mpumalanga

Full-time

Posted 2 hours ago

Full-time IT & Software

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Job Description

A call centre campus in Mbombela needs a calm tech who can help frustrated users get back to work. Good for someone who wants to build a solid track record they can put on their CV.

The site is in Mbombela; early starts mean public transport timing matters, so check your route before applying. Start date: as soon as possible for the right person.

What your day looks like

Install and configure printers, scanners and docking stations
Replace faulty hardware and log warranty claims with suppliers
Write short how-to guides for common user problems
Visit branches or sites to fix issues that need hands on the machine
Escalate network and server faults to second or third line with good notes
Log, prioritise and update tickets on the service desk system

You'll need

At least 1 year of help desk or desktop support (not needed for intern posts)
Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
Code B driver's licence and own car for field posts
Able to log clear, complete ticket notes
Working knowledge of Windows 10 and 11 and Microsoft 365

Nice if you have

ITIL Foundation
CompTIA Network+ or Microsoft MD-102 certification

On offer

Company laptop and cellphone
Travel allowance for field technicians
Paid certification exams after probation

How to apply

Check you meet the must-haves first; recruiters filter on those before anything else.
Keep copies of these ready to send: IT certificates, including A+ or N+ if you have them, copy of your driver's licence for field posts plus certified matric certificate and ID copy.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 8 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Mbombela; applications go into our talent pool and shortlisted candidates are introduced directly.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Tips to get shortlisted

List your certifications right under your name; A+ and ITIL are common keyword filters.
Describe the size of the environment you supported, such as "400 users across 6 branches".