how2apply

End-User Computing Technician

How2Apply Talent Network

Midrand, Gauteng

Full-time

Posted 1 hour ago

Full-time IT & Software

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Job Description

You'll be the person who fixes it when laptops, printers and logins break at a call centre campus in Midrand. Bring a calm head on busy days and you'll be fine.

This post is in Midrand (Gauteng). Please only apply if you can travel there daily. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

What your day looks like

Keep the asset register up to date when equipment moves
Connect users remotely with a remote support tool to fix issues
Reset passwords and unlock accounts in Active Directory and Entra ID
Write short how-to guides for common user problems
Escalate network and server faults to second or third line with good notes
Replace faulty hardware and log warranty claims with suppliers

Must-haves

Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
Code B driver's licence and own car for field posts
Working knowledge of Windows 10 and 11 and Microsoft 365
At least 1 year of help desk or desktop support (not needed for intern posts)

Helpful, not essential

Experience with Intune or SCCM for device management
CompTIA Network+ or Microsoft MD-102 certification
ITIL Foundation

What's in it for you

Paid certification exams after probation
Standby pay for after-hours cover
Company laptop and cellphone

Applying, step by step

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Get these ready, because shortlisted people are asked for them straight away: copy of your driver's licence for field posts, IT certificates, including A+ or N+ if you have them plus certified matric certificate and ID copy.
Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
Keep your phone on. Shortlisted applicants are contacted by call, SMS or WhatsApp within 6 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Midrand.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

How to stand out

Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
List your certifications right under your name; A+ and ITIL are common keyword filters.