Front-of-House Service Consultant (Clinic)

If you like people and hate long queues, this private clinic front desk in Boksburg suits you. Expect to be trusted with real work from your first week.

Home base is a private clinic front desk on the Boksburg side of Gauteng.

• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Upsell contract upgrades, accessories or cover when it fits the customer.
• Book repairs and warranty claims and give customers a reference number.
• Call customers when repairs or orders are ready to collect.
• Do SIM swaps and RICA registrations with proper ID checks.

• Presentable and approachable with all kinds of customers
• Matric (Grade 12) certificate
• You can stay polite with a long queue watching
• Accurate with cash and paperwork
• Retail or customer service experience of at least a year

• A Customer Service NQF certificate
• Medical scheme or insurance product knowledge
• Speaking the main local language of your area

• Product training and certifications paid for
• Fixed roster published two weeks ahead
• Staff discount on products
• Monthly sales incentive on upgrades and add-ons

• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.
• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.