Front-of-House Service Consultant (Clinic)

If you like people and hate long queues, this furniture retail branch in Midrand suits you. You don't need to be the loudest person in the room, just the one others can count on.

The site is in Midrand; early starts mean public transport timing matters, so check your route before applying.

• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Log complaints and pass them to the store or branch manager.
• Update customer details and file signed forms for audit.
• Do SIM swaps and RICA registrations with proper ID checks.
• Book repairs and warranty claims and give customers a reference number.

• Retail hours, including Saturdays, Sundays and month-end
• You can stay polite with a long queue watching
• Accurate with cash and paperwork
• Retail or customer service experience of at least a year

• Speaking the main local language of your area
• Medical scheme or insurance product knowledge
• A Customer Service NQF certificate

• Monthly sales incentive on upgrades and add-ons
• Staff discount on products
• Fixed roster published two weeks ahead

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Dress as if you already work the counter when you drop off a CV or go for the interview.