Front-of-House Service Consultant (Clinic)

If you like people and hate long queues, this department store service desk in Roodepoort suits you. It suits someone who likes knowing exactly what a good day's work looks like.

Home base is a department store service desk on the Roodepoort side of Gauteng.

• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Call customers when repairs or orders are ready to collect.
• Do SIM swaps and RICA registrations with proper ID checks.
• Update customer details and file signed forms for audit.
• Take payments, balance your till and bank cash at close.
• Log complaints and pass them to the store or branch manager.

• You can stay polite with a long queue watching
• Retail hours, including Saturdays, Sundays and month-end
• Matric (Grade 12) certificate
• Accurate with cash and paperwork
• Presentable and approachable with all kinds of customers
• Retail or customer service experience of at least a year

• Medical scheme or insurance product knowledge
• A Customer Service NQF certificate

• Monthly sales incentive on upgrades and add-ons
• Product training and certifications paid for
• Staff discount on products

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.