Front Office Shift Supervisor

At this game lodge in Benoni, you'll turn bookings into happy stays. Expect to be trusted with real work from your first week.

The site is in Benoni; early starts mean public transport timing matters, so check your route before applying. Shifts rotate, so you'll need to be flexible about days and nights.

• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Run the night audit, close the day and print the flash report.
• Allocate rooms and pass early check-ins to housekeeping.
• Balance your cash float and card slips before handover.
• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Take card pre-authorisations and settle folios at checkout.

• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Confident on a computer and quick to learn a property system
• Matric
• Honest with cash and card payments

• Revenue or yield management exposure
• Opera PMS or Protel certificate

• Meals on duty and uniform supplied
• Night-shift allowance
• Service charge share at some properties
• Discounted stays across the group

• Add a line on shift flexibility: front offices shortlist people who can cover nights.
• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.